Vapor Point occupies a unique niche in the energy sector, and initially we were looking for a way to better track our field activities and related billing. We vetted quite a few development companies, and kept feeling like we were being sold a product instead of provided a solution—you know, like we would have to conform our business to the limiting constraints of their particular off-the-shelf (but supposedly customizable) software. AlaMark couldn’t have been more different. First, they really, really listened; we felt like they were more concerned with understanding how we do things than how we could change our systems to fit how they do things. Second, they didn’t blow smoke when it came to over-promising deliverables—we felt confident that they could deliver what we needed in a timely way.
To test the waters, we awarded AlaMark a small part of the project. It quickly became evident that we’d made the right choice. As the project progressed, AlaMark scaled their development resources to fit each module of the project. They used coordinated, concentrated effort where extreme detail and accuracy were needed. And for portions that were more simple, they often had a solution within hours.
Throughout the development process, I can’t tell you how many times I thought, these guys just get it. They really came to understand the nuances of how our business works, providing not just spot-on solutions to our stated requirements, but–more often than not–enhanced features that were far better than we had imagined possible.
The upshot of all this is that our initial project has grown into a fully integrated, highly customized solution for all of our business processes. Truth be told, had we known what FileMaker was capable of in the hands of these expert developers, we wouldn’t have set our initial sights so low.
— David Chatham, Project Manager Vapor Point”