IT Services PDF Print E-mail
WHY ALAMARK FOR YOUR IT SERVICES
AlaMark Technologies' consultants have many years of experience working with small to large companies all over the US. We bring to our small to mid-size clients the experience associated with Fortune 500 companies as well as Local and Federal Governments.

We work with the following technologies and stay up-to-date with what is available:
  • Microsoft platforms and business software
  • Linux platforms
  • Cisco, Snapgear, Linksys, and other routers and firewalls
  • MAC
AlaMark Technologies is a one-stop-shop that can do everything from fixing a pesky printer problem to building a new sophisticated network that integrates tools of your trade, document processing, phone services, office solutions, and security.
 
Onsite Support
AlaMark Technologies provides hands-on support, by experienced certified consultants. We work with your company to provide a customized support plan to meet your budget, while providing superior support for your mission critical technology needs.
 
Key Benefits:
  • Experienced on-site field engineers
  • Regularly maintained and updated systems
  • Proactive monitoring of systems
  • Increased employee productivity
 
Regular Services Provided:
  • Troubleshooting computer and network problems
  • Installing, configuring and upgrading computers, software, servers and networks
  • Answering user questions and providing hands-on training
  • Backing-up data and restoring lost files
  • Regular testing of Disaster Recovery Plan
  • Updating virus protection and eradication of viruses in environment
  • Setting up and maintaining your E-mail
  • E-mail filtering
  • Setting up and maintaining your Intranet
  • Adding and deleting user accounts
  • Interfacing with hardware and software providers and repair shops
  • Ordering new parts and supplies
  • Liaison between customer and Internet Service Provider (ISP) and other hosting services
  • Documentation of systems and network configuration
  • Installation and maintenance of security features on network
Project Support
From small projects to large projects such as designing and installing a network in your new office or refreshing your entire existing infrastructure, AlaMark Technologies has the knowledge and project management experience to ensure that your projects are successfully completed on time and within budget.
 
Key Benefits:
  • Project Management Expertise
  • Knowledgeable consultants on-site throughout the project
  • Projects completed on time and within budget
 
Regular Services Provided:
  • Project Planning and Management
  • Coordination of project resources including 3rd party vendors
  • Ordering of hardware and software for project
 
Typical Projects:
  • Installing, configuring and upgrading computers, software, servers and networks
  • Globally updating virus protection and/or eradication of viruses in environment
  • Installation and maintenance of security features on network
  • Network redesigns
  • Office Moves
  • Developing Policies and Procedures to ensure high level of performance and availability of systems
  • Documentation of systems and network configuration
  • Disaster recovery of critical systems
Systems Management
Next to your employees and clients, your computer network is one of the most mission critical components of your business. We can help you get the maximum value out of your existing network structure or new network structure. We will perform routine maintenance on your servers and network to ensure they maintain peak performance.
 
Regular maintenance tasks may include:
  • Testing to ensure regular full back-ups are successful
  • Updating virus protection
  • Optimizing drives
  • Installing the latest patches and service packs for software
 
Key Benefits:
  • Experienced on-site field engineers
  • Regularly maintained and updated systems
  • Proactive monitoring of systems
  • Increased employee productivity
 
Regular Services Provided:
  • Troubleshooting computer and network problems
  • Installing, configuring and upgrading computers, software, servers and networks
  • Answering user questions and providing hands-on training
  • Backing-up data and restoring lost files
  • Regular testing of Disaster Recovery Plan
  • Updating virus protection and eradication of viruses in environment
  • Setting up and maintaining your E-mail
  • Filtering your E-mail
  • Setting up and maintaining your Intranet
  • Adding and deleting user accounts
  • Interfacing with hardware and software providers and repair shops
  • Ordering new parts and supplies
  • Liaison between customer and Internet Service Provider (ISP) and other hosting services
  • Documentation of systems and network configuration
  • Installation and maintenance of security features on network
Staff Augmentation
For companies that already have dedicated IT staff, AlaMark Technologies provides additional help on either a full time or as needed basis.
 
Key Benefits:
  • Low Cost solution to permanent staffing needs
  • Solutions provided for short term problems in growing businesses
  • Additional resources available when you need them
 
Regular Services Provided:
  • Augment current in-progress projects
  • Provide network support when regular staff is on vacation, leave, or unavailable for duration of project
  • Provide disaster recovery through our ServerSafe offering or serve as a knowledgeable resource for regular staff in a disaster recovery situation
  • Replace or augment regular staff during times of growth or change in the company
Network Relocation Services
AlaMark Technologies offers a complete array of IT services for before and after your critical network relocation.

Spend a little now and save many times more.  Be proactive rather than reactive and help prevent problems before they start.

PRE-RELOCATION
  • "Go Live Data" planning
  • Network design/upgrade planning for the new location
  • Labeling and packing of computers and peripherals
  • Move coordination for computers and peripherals
  • Data and voice cabling
POST-RELOCATION
  • Router/firewall connection and configuration
  • Unpacking and hardware set-up
  • Network configuration
  • Integration of telecommunications
  • Integration of copiers/printers
  • Integration of security systems
Backup and Disaster Recovery
Is your company data safe?  Would your business survive a fire, hurricane, flood or even a tornado?  How long can your company afford to be without access to your data?  How would your company replace that lost data?  Would your company be able to stay in business without your data?  

AlaMark Technologies can ensure that all your critical business information is protected, secure and always available!

ON-SITE BACKUP

  • Network Attached Storage (NAS) device
  • Backup as many as 8 servers and 2 Terrabytes of data to one NAS device
  • Backups as often as every 15 minutes
  • NAS device can be configured to function as a virtual server
  • 24/7 server management included
OFF-SITE BACKUP
  • Transfer of data to two seperate remote sites
  • Data encryption using 256 bit AES encryption
  • File compression for faster transfer of data
  • Multi-year archiving
  • Routine retrieval testing
  • Integration of security systems
RECOVERY
  • File level, file folder, email and mailbox restoration
  • Complete replacement NAS with server image within 48 hours
  • Restoration of server image to new "bare metal" server
  • Implementation of a temporary server and network
  • Complete restoration of your pre-disaster server and network